Privacy Policy for Sephia

This privacy policy ("Policy") describes how Sephia (collectively, "we", "us", or "our") collects, protects, and uses the personal information ("Personal Information") you ("User", "you", or "your") may provide on the https://www.sephia.io website and any of its products or services (collectively, "Website" or "Services").

By accessing or using our Website, you agree to this Policy and our Terms of Service.

Collection of Personal Information

We receive and store any information you knowingly provide to us when you create an account, publish content, or fill any forms on the Website. This includes:

• Your name and email address
• Any other materials you willingly submit to us (such as feedback, comments, or provided services)
• Location data for directing delivery agents and recording delivery points

Use of Collected Information

The information we collect from you is used for the following purposes:

• Create and manage user accounts
• Provide services and customer support
• Improve user experience
• Direct delivery agents and record delivery points
• Protect against abuse and malicious users
• Enforce our Terms of Service
• Communicate with you about our Services

We do not sell, trade, or rent your personal information to others.

Sharing Information with Third Parties

We do not share your Personal Information with third parties except when necessary to provide Services, direct delivery agents, or when you have given us permission to do so.

Security of Information

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.

Data Breach

In the event we become aware that the security of the Website has been compromised or users' Personal Information has been disclosed to unrelated third parties as a result of external activity, we will take reasonable measures, including notifying you and cooperating with law enforcement.

Data Retention and Deletion Policy

We retain your Personal Information for as long as necessary to provide you with the services you have requested and for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. You can request deletion of your Personal Information by contacting us at the email provided below.

Changes and Amendments

We reserve the right to modify this Policy relating to the Website or Services at any time, effective upon posting an updated version of this Policy on the Website.

Acceptance of this Policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services, you agree to be bound by this Policy.

Contacting Us

If you have questions about this Policy, our practices related to this Website, or if you wish to exercise your rights related to your Personal Information, please contact us at info@sephia.io.